Still need help? Fill out this form and we'll get back to you as soon as we can!

We're available Mon - Fri: 9:00am - 7:00pm EST

Back to our website

Timex US

<p>To view our CCPA statement, please click <a href="https://timex.com/pages/california-consumer-privacy-act">here</a></p>

To view our CCPA statement, please click here

California Consumer Privacy Act

Privacy

Can I make changes or cancel my online order?

Can I change the style or color after an order is placed?

When is my order shipped?

How can I track the status of my order?

What if I place an order and Timex.com doesn't have it in stock?

How will I know if my order is confirmed?

How can I find my order number?

When will this product be re-stocked?

What countries do you ship to?

What are my payment options on international orders?

What is the exchange rate applied?

Are there any additional costs that will be due upon receipt of my order?

What will the duties and taxes on my order be?

How can I return my international order?

International Orders

Orders

What forms of payment are accepted for online purchases, and when am I billed?

What is Klarna?

What shipping methods are available?

When will my order be delivered?

Can I ship to a PO Box?

Can I ship internationally?

Billing & Shipping

What is the return policy?

How do I get a return shipping label?

What is the usual turnaround time for returns?

Can I exchange an item for another color or style?

What is your policy on damaged items?

What is the warranty on Timex Watches?

What is Extend Product Protection?

My watch is sentimental. Should I send it for repair?

Can you explain your repair or replace policy for warranty service?

Can you tell me what it will cost to repair my watch?

My watch needs repair. Should I remove the strap before sending it?

How long does it normally take to get my watch back?

What is the difference between a water-resistant and waterproof watch?

What is the warranty policy?

How do I track my repair?

Repairs

Returns & Warranty

Promo Details

Welcome Codes

Promo Terms & Conditions

How can I close/deactivate my account?

Where can I learn more about your Privacy Policy?

Celebrating 170 Years of Timex Legacy: The Waterbury Classic 170th Anniversary Limited Edition

Where can I find my watch manual?

Where can I find watch replacement straps?

How water-resistant is my watch? What do the different depth ratings mean?

What are the differences between watch crystal (or glass) materials?

What is the difference between quartz, automatic and hand-wound (mechanical) watch movements?

Watch Features

How can I be sure the watch strap, band or bracelet will fit my wrist?

How can I be sure the watch case will be the right size on my wrist?

Watch Fit

Product Information

Accessibility Statement

Accessibility

From the Vault: Timex x Bespoke Post Field Watch

Which Wrist Do Ladies Wear Watches On? A Guide to Tradition and Personal Style

What is a Solar Watch?

A New Chapter in Time: Waterbury Heritage & Waterbury Metropolitan

Earth Day 2025: Embrace a Greener Sense of Time with Timex

What is a Chronograph Watch?

How to Use a Diver’s Watch Bezel

How to Use a Tachymeter Watch

How Tight Should a Watch Be?

Some icons never fade: Timex 1995 Intrepid Reissue

Celebrate 75 Years of Joy with the Timex x Peanuts 75th Anniversary Collection

Built for the Depths: Discover the Deepwater Reef 200 XCF

Digital Edge, Vintage Soul: Discover our Q Timex® 1982 Ana-Digi Reissue

Rugged Roots, Timeless Reliability: Meet our latest MK1 watches

Mini Watches, Major Celebration: Mark International Women’s Day with Timex

Precision in motion: Marlin Chronograph Tachymeter

Marking a celebratory moment in time: Timex | The New Yorker

How to style silver-tone watches

What is a dress watch?

The latest generation in our legacy: Discover our newest Waterbury Traditional Chronograph

Best women's watches from 2024 & trends for 2025

Unveiling the final chapter of the S Series: Giorgio Galli S2Ti

Best watches for men in 2024 & trends for 2025

Celebrate America's wild spaces with the Timex National Parks collection

How to set the time on your watch

Types of metal watch attachments

Which wrist should you wear a watch on?

Wrap their wrist in love: Timex Valentine's Day 2025 gift guide

Be seen in green: Discover our newest women's watches

Timex x The James Brand Titanium GMT: The next evolution of adventure

Retro reimagined: Two new limited-edition watches join the Timex x Worn & Wound collection

Next Stop: Timex Automatic 1983 E Line Reissue

Timex x Todd Snyder Marlin® Automatic: An instant classic

2024 holiday gift guide: our top Timex watches to give & get

Styling gold-tone watches: tips & trends

Level-up your style with Timex x Fortnite

How does a moon phase watch work?

Timex x MM6 Maison Margiela: The re-engineering of a classic

How to use a compass watch

How to choose a watch

What is a sports watch?

Celebrating 170 years of watchmaking with our $1 Waterbury watch

Timex x Jacquie Aiche good karma collection: Inspired by positive intentions

Explore beyond the edge with our new Deepwater collection

How to set the day and date on your Timex watch

Make every day your weekend with our new Timex Weekender

Products

California Consumer Privacy ActUpdated 7 months ago