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Timex US

We process, ship, and deliver packages Monday through Friday. &#xA0;At this time, we do not offer shipping or delivery on Saturdays, Sundays, or holidays. &#xA0;Most orders ship within 2 business days after the order is placed, however Fan Shop orders take 10 business days to process + shipping. &#xA0;To track your order, please <a href="https://timex.com/apps/aftership" id="isPasted">click here</a>. Last Chance Holiday Shipping Dates (Order by the dates below for delivery by 12/24/25):&#x2022; &#xA0; &#xA0;Last Chance Standard Shipping: 12/11 &#x2022; &#xA0; &#xA0;Last Chance Ground Shipping: 12/16 &#x2022; &#xA0; &#xA0;Last Chance 2-day Shipping: 12/18 &#x2022; &#xA0; &#xA0;Last Chance Overnight Shipping: 12/19 &#x2022; &#xA0; &#xA0;Last Chance Fan Shop: 12/11

We process, ship, and deliver packages Monday through Friday.  At this time, we do not offer shipping or delivery on Saturdays, Sundays, or holidays.  Most orders ship within 2 business days after the order is placed, however Fan Shop orders take 10

When will my order be delivered?

Billing & Shipping

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International Orders

Orders

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What happens to my payment while I wait?

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Pre-Orders

What forms of payment are accepted for online purchases, and when am I billed?

What is Klarna?

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Can I ship internationally?

What is the return policy?

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What is the usual turnaround time for returns?

Can I exchange an item for another color or style?

What is your policy on damaged items?

What is the warranty on Timex Watches?

What is Extend Product Protection?

My watch is sentimental. Should I send it for repair?

Can you explain your repair or replace policy for warranty service?

Can you tell me what it will cost to repair my watch?

My watch needs repair. Should I remove the strap before sending it?

How long does it normally take to get my watch back?

What is the difference between a water-resistant and waterproof watch?

What is the warranty policy?

How do I track my repair?

Repairs

Returns & Warranty

Promo Details

Welcome Codes

Promo Terms & Conditions

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Where can I learn more about your Privacy Policy?

California Consumer Privacy Act

Privacy

Celebrating 170 Years of Timex Legacy: The Waterbury Classic 170th Anniversary Limited Edition

Where can I find my watch manual?

Where can I find watch replacement straps?

How water-resistant is my watch? What do the different depth ratings mean?

What are the differences between watch crystal (or glass) materials?

What is the difference between quartz, automatic and hand-wound (mechanical) watch movements?

Watch Features

How can I be sure the watch strap, band or bracelet will fit my wrist?

How can I be sure the watch case will be the right size on my wrist?

Watch Fit

Product Information

Accessibility Statement

Accessibility

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Products

When will my order be delivered?Updated a month ago