What is Extend Product Protection?Updated 8 months ago
Extend protects Timex watches with a simple, affordable plan so your watch is covered even
after our manufacturer’s warranty expires. Simply add the plan to your purchase at checkout.
WHY ADD EXTEND?
- Accident protection
- Failure protection
- Quick & easy watch replacements
- Battery replacements
- Easy online claims
The fine print. Read our terms and conditions.
TO MAKE A CLAIM
Processing a claim takes minutes. Once approved, you’ll receive everything you need for a
replacement. Simply contact Extend online or by phone at (877) 248-7707.
FREQUENTLY ASKED QUESTIONS
Q: What does Extend cover?
A: The plan protects your Timex from accidental damage, which is not included in our
manufacturer’s warranty. Extend also protects your watch against mechanical or electrical
failure after our manufacturer’s warranty ends. See the terms and conditions for full coverage
details.
Q: How do I purchase an Extend plan?
A: Simply add the Extend plan to your cart when buying your Timex. Their offers are on our
product detail pages.
Q: What do I need to provide if I file an Extend claim?
A: When filing a claim with Extend, you will simply need to provide either your contract ID, email
address or other identifying information.
Q: What if I need to return my Timex watch?
A: If you return your Timex watch, we will return the money you paid for the protection plan.
Depending on how much time has passed since your purchase, Extend will issue a pro-rated refund.